Knowledge Base/Q & A/User Questions
Q. What are the "orphaned items" appearing on the top of some pages?
Clive McKegg
posted this on November 30, 2011 03:31 pm
A. "Orphaned" items appear in the following cases:
- When they are comments or documents attached to a trial balance item that has been deleted.
- When comments or attachments have been made on a page then that version of the page has been changed to another which excludes those questions.
- There are pages you used previously which used to branch from the page, but which have no corresponding work-item from which to branch in the new page version.
If you see the orphaned items box appear you have the option of dragging the comments or attachments onto an alternative work-item, or deleting the items, either in bulk or individually. You may also decide to go back to your previous page version if you think that there is nowhere to put the comment or attachment and that it is important.
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