Timestamps for items on jobs duplicated between 7 May 2026 and 21 July 2026 were being updated to match the date the job was duplicated. This change in functionality had been reverted to match how it previously worked.
There are a few key points to note
- Not all firms were affected by this for the entire period.
- The snapshots are all correct so the original data can be observed by creating another duplicate from the original snapshot
- All affected firms were notified (See recovery below)
- The feature had gone through a testing phase but this functionality had been missed.
Recovery
We became aware this on the 20th July 2026. We reverted the duplication feature to work as expected promptly fixed for all duplication going forward.
We investigated the database to find all affected firms and client files and propose solutions for all affected firms. The firms were emailed with the following details:
- Which client files are affected
- Which files have any conclusions or review stamps affected
- If the file was duplicated after all work was completed
- If no work has been done since duplication
Suggested fixes
Files where all items were affected - it is generally because the file was duplicated for the purpose of re-rolling over. In these cases the files can be re-rolled again with not issue.
Files where conclusions were not affected - it is likely that they were duplicated early on. These jobs all had a very low percent of work affected and we know that conclusions and reviews were not affected. For those instances we suggested they link to this article to explain any discrepancies.
Files where no work has been done since duplication - Can be left as is if used only as a reference. Or should be duplicated again.
For other jobs - we suggested attaching a PDF of the original file that the duplicate was made from.